Jpok Terms & Conditions — Please Read Before Use

01 General Terms & Conditions

Jpok (https://jpok.bet) is an online Sports Betting platform based in Bangladesh. By accessing this website or mobile app, creating an account, or using any of our services, you are automatically considered to have accepted these terms and conditions.

Jpok reserves the right to amend these terms and conditions at any time. Any changes will be published on the website and communicated to registered email addresses. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Jpok is exclusively for users aged 18 and above. Residents of countries where online betting is prohibited are not permitted to use this platform. Violations may result in account closure and balance forfeiture.

02 Account Registration & Usage

To register with jpok, you must provide accurate and truthful information. Creating an account with false details or a concealed identity may result in account termination and forfeiture of all balances.

• Only one account is allowed per person.
• Keeping your account password secure is your own responsibility.
• You may not allow anyone else to use your account.
• The email address and phone number provided during registration must be verified.
• Any suspicious login or account activity must be reported to support immediately.

If you need to update any information provided at registration, you must complete a verification process through our support team. Personal details cannot be changed directly from your profile settings.

03 Age Verification & KYC

Jpok strictly enforces an 18+ policy. We may request identity documents to verify your age at any time. Withdrawals may be placed on hold until verification is complete.

• A copy of your National ID (NID) or passport may be required.
• A utility bill or bank statement may be required to verify your address.
• Incomplete KYC verification may result in restrictions on large withdrawals.
• All submitted documents are kept secure in accordance with jpok's privacy policy.

04 Betting Rules

Before placing a bet on jpok, it is important to read the specific rules for each market. Once a bet is confirmed, it generally cannot be changed or cancelled.

• The minimum bet amount is set separately for each market.
• Maximum bet limits may vary depending on your account level and the market.
• Pre-match bets are accepted up until the match begins.
• Live Betting is active during ongoing matches; however, jpok reserves the right to close any live market at any time.
• Jpok reserves the right to void any bets placed at incorrect odds due to a technical error.
• If a match is abandoned or postponed, the outcome will be determined in accordance with our betting rules.

Using automated software or bots to place bets on jpok is strictly prohibited. jpok reserves the right to restrict account privileges if arbitrage betting or systematic exploitation is detected.

05 Payments, Deposits & Withdrawals

Jpok supports multiple payment methods, including Bangladesh's popular mobile banking services — bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

• Deposits are usually credited instantly or within 5 minutes.
• Withdrawal requests are typically processed within 24 hours.
• KYC verification must be completed before withdrawals can be processed.
• Withdrawals must be made through the same method used for the deposit.
• For suspicious transactions, jpok may hold funds until an investigation is completed.
• Bank or mobile operator charges may apply to transactions.

Minimum deposit and withdrawal amounts are listed on the respective payment method page. Withdrawing before meeting bonus wagering requirements may result in the bonus balance being forfeited.

06 Bonuses & Promotional Offers

Jpok's bonuses and promotional offers are subject to specific terms and conditions. Each bonus has its own wagering requirements, validity period, and maximum amount.

• The welcome bonus is available to new members only and applies to the first deposit.
• The required turnover must be completed before any bonus can be withdrawn.
• Claiming bonuses from multiple accounts is not allowed.
• Jpok may modify or cancel any bonus offer at any time.
• If bonus terms are violated, the bonus and any associated winnings may be cancelled.

07 Account Closure & Bans

Jpok reserves the right to suspend or permanently close any account for the following reasons:

• Registering with false information or committing KYC fraud.
• Operating an account on behalf of a minor.
• Creating multiple accounts or abusing bonuses.
• Involvement in match-fixing or manipulation of any kind.
• Money laundering or any illegal financial activity.
• Hacking the platform or exploiting software vulnerabilities.

You may close your account at any time by contacting support. All pending withdrawals must be settled before the account is closed.

08 Responsible Betting

Jpok believes that betting is for entertainment purposes only. We always encourage responsible betting practices and provide a range of tools to support this.

• Deposit Limit — set a maximum deposit amount per day, week, or month.
• Loss Limit — betting will automatically stop once you have lost a set amount.
• Self-Exclusion — restrict yourself from the platform for a set period of time.
• Cooling-Off Period — take a temporary break that you can lift yourself at any time.

09 Privacy & Data Protection

Jpok is committed to protecting your personal information. All details provided during registration are used solely for service delivery and KYC verification.

• Your information is never sold to any third party.
• Information may be disclosed to authorities when required by law.
• All data is secured with SSL encryption.
• For more details, visit our Privacy Policy page.

10 Dispute Resolution & Contact

For any dispute regarding a bet outcome or transaction, please contact the jpok support team first. Most issues are resolved within 48 hours.

• Written complaints regarding disputes may be submitted via email.
• Jpok's decision shall be considered final, though the option to appeal remains available.
• Any dispute regarding a bet outcome must be raised within 72 hours of the event.
• Email: support@jpok.bet

These terms and conditions were last updated in January 2026. Any changes will be notified on this page.